Privacy Policy

Effective Date: 23-12-24

Welcome to iThrive Medical, your trusted source for premium emergency medical supplies. Your privacy is of the utmost importance to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to protect it. By visiting our website and purchasing our products, you agree to the terms described in this policy.

1. Information We Collect

• Personal Information: We collect personal details when you create an account, place an order, subscribe to our newsletter, or contact us directly. This information may include your full name, email address, billing and shipping addresses, phone number, and payment information.
• Non-Personal Information: To enhance your user experience and optimize our website, we collect non-personal information such as your IP address, browser type, device information, and browsing behavior (including pages visited and time spent on our site).
• Order Details: When you make a purchase, we store details about the products you order to streamline future transactions and provide personalized recommendations.

2. How We Use Your Information

• Order Fulfillment and Customer Service: Your information enables us to process orders, ship products, and communicate important updates regarding your purchase.
• Website Improvement and Marketing: We analyze data to improve the performance, design, and content of our website. This allows us to provide you with relevant offers, personalized recommendations, and a seamless shopping experience.
• Email Communications: By subscribing to our newsletter, you consent to receive promotional emails, exclusive offers, and updates about new products. You can opt-out at any time by clicking the unsubscribe link.
• Legal Obligations and Security: We may process your information to comply with applicable legal regulations and to detect and prevent fraud or unauthorized transactions.

3. Sharing Your Information

• Service Providers: To complete transactions, we partner with trusted third-party service providers such as payment processors, shipping companies, and email marketing platforms. These partners only access your information to perform their required functions.
• Legal Disclosure: If required by law or if necessary to protect our rights, we may disclose personal information to government authorities or legal bodies.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the business continuity process.

4. Data Security

• We prioritize the security of your personal information and utilize advanced encryption, secure servers, and industry-standard protocols to protect your data. However, while we strive to protect your information, no method of online transmission or storage is completely infallible.

5. Cookies and Tracking Technologies

• Our website uses cookies to personalize your experience, remember your preferences, and track user engagement. You can manage or disable cookies by adjusting your browser settings. Please note that disabling cookies may impact the functionality of our website.

6. Your Rights and Choices

• Access and Correction: You have the right to access, review, and correct any inaccuracies in your personal information.
• Deletion: You may request the deletion of your personal data, subject to our retention policies for legal and operational purposes.
• Marketing Preferences: If you wish to stop receiving promotional emails, you can unsubscribe by following the link in our emails.

7. Third-Party Websites

• Our website may contain links to external websites. iThrive Medical is not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Policy Updates and Notifications

• We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of our website after any changes constitutes acceptance of the updated policy.

9. Contact Us If you have any questions, concerns, or requests related to this Privacy Policy, please don't hesitate to reach out. Our dedicated customer support team is ready to assist you.

iThrive Medical
Address: 

Email: sales@ithrivemedical.com
Phone Number: (703) 474-9800

Thank you for choosing iThrive Medical as your trusted partner in emergency medical preparedness. We are committed to delivering high-quality products and ensuring the security of your information.